What is Whatsapp Business?
Whatsapp Business is a special version of Whatsapp, designed specifically for companies and businesses.
It allows you to communicate efficiently with your customers, manage your product and service catalogs, and take advantage of automation and data analysis tools.
How WhatsApp Business works
Whatsapp Business works in a similar way to the regular WhatsApp application, but with additional functions designed for the needs of companies.
Businesses can create a business profile, share their catalog, automate responses and use statistics to improve their customer service.
Advantages of Whatsapp Business
To begin with, you should know that it has a high opening rate (a large percentage of customers you communicate with will read and answer you), so you can answer any questions or doubts they have and direct the sale more easily, always being close and offering a personalized and quality service.
🟢 Building Trust with Whatsapp Business
Using Whatsapp Business allows you to build closer and more trusting relationships with your customers.
By communicating through a familiar and accessible platform, your customers will feel more comfortable and connected to your business.
Remember that people are tired of talking to bots and not getting the answers they expect...
If you do things right, they will stop perceiving you as just a company and you they will humanize.
The bond between your company and the customer will be stronger and when you have to decide to buy in your business or that of the competition, do not doubt which one you will choose.
🟢 Fast and efficient communication with Whatsapp Business
One of the main advantages of using Whatsapp Business is the ability to communicate quickly and efficiently with your customers.
Thanks to its instant messaging format, you can answer questions, receive orders and answer inquiries in real time, thus improving the experience of your customers.
🟢 Catalogue of products and services with Whatsapp Business
Whatsapp Business allows you to create a digital catalog of your products and services, making it easier for your customers to access the information they need to make purchasing decisions.
In addition, you can easily update your catalog and share it with your contacts in the app.
🟢 Statistics and metrics with Whatsapp Business
The Whatsapp Business application includes analysis tools that allow you to measure the performance of your communications and marketing campaigns.
You can access statistics such as the number of messages sent, received and read, which helps you identify areas for improvement and adjust your communication strategies.
🟢 Message automation with Whatsapp Business
You can't always keep an eye on your cell phone and messages.
That's why, with Whatsapp Business you can program automatic responses to frequently asked questions, thus serving your customers quickly and efficiently until you are available to start or continue with a personalized conversation.
In addition, you can configure welcome and absence messages to maintain constant communication with your customers, even when you're not available.
🟢 Integration with other tools with Whatsapp Business
Whatsapp Business can be integrated with other business management tools and platforms, such as CRM, ERP and customer service systems.
This makes it easier to organize and track your communications and sales, allowing you to centralize all the information in one place.
If you want to apply this system, Generator Landing It makes it easy for you: create your Landing Pages easily with AI and sell for Whatsapp.
The platform includes training (Facebook Ads Course, WhatsApp Course, Automation Courses, etc.)
You can click on the image that we leave you below:
A lot of people are already using exactly all of these advantages to get customers and close sales.
In fact, we have several Success Stories that show that it's possible and that it works very well!
How to implement Whatsapp Business in your business?
In the next article you will have the step by step to implement Whatsapp Business in your business.
We reveal to you beforehand that it is very simple.